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Full-Service & Monthly Optimization Services

From full-service management to monthly optimization, we will work hand in hand with your internal marketing director or leadership to ensure any area below is a successful one for your brand. Please review our core expertise below; we are currently partnered and certified with most major platforms.

Web Solutions
Web Design & Development
CMS Site Management
CMS Site Migrations
Conversion Rate Optimization
Advanced Functionality
Large Catalog Specialization

Email/SMS Solutions
Custom Template Design & Development
Email Provider Migration
Content & Promotional Calendar
Sign Up Forms & Popups
A/B & Multi-Variant Testing
Automation & Flow Mgmt.

Marketplace Solutions
Fully Customized Storefront
Custom Image Gallery Designs
Enhanced Brand A+ Content
Copywriting and Listings Mgmt.

Customer Relationship Mgmt. Solutions
CRM Mgmt. & Custom Properties
Sales Pipeline & Forecast Mgmt.
Customer Service Pipeline Mgmt.
Workflow Automation & Custom Reporting

Ecommerce Strategy
Brand Identity & Design Systems
Web Site & Marketplace Strategy
SEO & Paid Media Strategy
Lead Generation Strategy
Email/SMS Strategy
Content & Social Strategy


DEFY Support™
Ticket-Based Support
Proactive Maintenance
Monthly Group Strategy Calls
Monthly Reporting & Analysis
As Needed Task Requests

DEFY Optimize™
Monthly Platform Optimization
Monthly Brand Strategy Calls
Monthly Reporting & Analysis
Dedicated Account Manager

DEFY Creative™
Retainer-Based Management
Bi-Weekly Brand Strategy Calls
Monthly Reporting & Analysis
Dedicated Account Manager
Dedicated Brand Strategist
Custom Tailored Ecommerce Strategy
Full Strategy, Design and Implementation

Date Driven Design

By using research verified industry benchmarks, we can gauge how your brand can reach and exceed these levels.

Before we start anything, we must be sure our strategy has the potential to unlock major marketing, sales or technology goals. Our process ensures any large projects or ongoing optimization will mark milestone achievements for any brand.

Let’s work together on your
next eCommerce project